Student Support

Support for students at Digital Institute London

We have a range of support services at the Digital Institute London. Some support will be available on-site in London. Other aspects of support, advice and guidance will be delivered remotely from our friendly team of support staff back in Staffordshire. Whatever the concern, issue or question, we are here to help.

Advice available

Throughout the week, our Institute Centre Managers are on hand to help you. They offer advice and support, find solutions to concerns and refer to other services if appropriate. They help ensure that you get access to the right information and service at the right time.

The Institute Centre Managers are available 9am-5pm Monday-Friday.

GP SUPPORT

We encourage you to register with a local GP for easy access to healthcare support. You can make an appointment with a GP to access any other NHS services.

There are many GP Practices in close proximity to the Digital Institute London and lots more across the city. GPs are available 24/7 via the out-of-hours service, accessed by telephone.

Find a GP

Mental health

We all have mental health, good and bad. If you are struggling with your mental health, we’ll help you access appropriate support and resources. It’s important that you also seek medical advice from your GP.

We know it can be challenging to talk about Mental Health. Doc Ready is a helpful resource to prepare for an appointment.

VIEW DOC READY

Academic Skills

The Academic Skills team can help you develop techniques to learn effectively, produce your assignments and improve your work to reach your full potential.

We have colleagues designated to help you based at our London campus and you are encouraged to make connection with these people. The Digital Institute London Academic Skills team offer the following services and resources.

Online Guides

For specific subject areas or academic skills topics

Workshops

Taught workshops to help develop academic skills

One-to-one

Appointments in person or via Skype

Disability Support and Inclusion

At Digital Institute London, we work to the social model of disability. This means we aim to remove any social barriers to education that can be created by a disability.

The AccessAbility team works to support you with any difficulties that may have a disabling impact on your studies. We aim to provide you with an individually negotiated support programme that may include:
• Guidance and help with applications for Disabled Students’ Allowances
• Provision of academic support
• Provision of support to help with mobility where that is not the responsibility of your home Social Services Department
• Provision of specialist support

We recognise that sometimes disclosing a disability is difficult. However, we would always encourage you to talk to us so we can make sure you access all of the support available. Out team are supportive and understanding and will always value your privacy and right to confidentiality.

If you require an assessment of specific support, equipment or software needs as part of your Disabled Students’ Allowance (DSA), we can provide you with details of local assessment centres.

For more information about support during your time at the Digital Institute London and to speak to a Disability Support Adviser, contact the Accessibility services by telephone on 01782 294977 or email disability@staffs.ac.uk.

ACADEMIC SUPPORT TEAM

Find out more about the Digital Institute London Academic Skills Support Team.

Meet the team

LEARNING SUPPORT

For every course at the Digital Institute London, the Academic Skills team provide additional learning support materials.

Library Resources

Accommodation

Finding a place to live while you’re studying is an important decision and can be one of the biggest stresses when embarking on your university adventure. But don’t worry, we’re not only here to help you find your perfect accommodation for your studies, we have approved a number of secure and practical options that will suit any budget and lifestyle.

Our experienced and friendly staff are available to provide advice and support on finding accommodation and living in the UK.

The primary accommodation for Digital Institute London is Unite Stratford One – a bustling complex that offers single – en-suite rooms and studio apartments. It’s the perfect base of operations, being just a ten-minute walk to the Here East campus, and 5 minutes to Stratford International station.

Once you have decided where you want to live during your studies, you have a duty to book your accommodation with your chosen provider/landlord, who is then responsible for managing your tenancy agreement.